It's a simple and paperless solution for the tickets:
A - Shows a virtual ticket on a tablet screen.
B - After obtaining the customers information, a message or e-mail is sent with the ticket details.
By identifying the customer, the system presents the information on the screen.
It's an Android application for tablets with multiple features:
A - Defines content for each moment: when customers are called, while and after they're being served.
B - Displays a last call ticket.
C - Streams multimedia content.
D - Displays a customer service evaluation form.
Through the Web Browser, from any device, you can:
A - Call, cancel and pause the tickets.
B - Transfer tickets between counters.
C - Obtain information about the tickets on hold.
D - Manual call / Switch between services.
E - Be notified when the paper in the dispensar is running out.
Get access in real-time to important data and statistics:
- Ticket status
- Service performance
- Team performance
- Service time variation
- Waiting time variation
- Client satisfaction
- Ticket transfer flow